Business Analyst

Focused Consulting (FCI) is looking for a business analyst to fulfill its needs providing consulting services in the regulated life sciences sector.

The ideal candidate will be able to learn and easily move between related technical consulting disciplines i.e. business process analysis, business solutions definition, system architecture, technical writing, system validations, system configurations, report development, training, data migration, etc.

Job Responsibilities

  • Apply full system development life cycle methodology, including requirements gathering, development of use cases, and system testing.

  • Conduct requirements analysis with key users.

  • Conduct data analysis and review information from a variety of controlled systems.

  • Ability to learn how to configure, use, and demonstrate a variety of enterprise software applications.

  • Evaluate information gathered from multiple sources, reconcile conflicts, distinguish user requests from the true underlying needs, and distinguishes between business and technical needs.

  • Develop validation plans for new and upgraded software systems.

  • Author computer system validation deliverables, including requirements specifications, testing protocols/scripts (i.e., IQ, OQ, PQ), validation incident reports, trace matrices, and validation reports.

  • Consistently apply a consultative approach with customers and seek to understand the customer's strategy.

  • Identify solutions to solve customer issues.

  • Write clearly and succinctly in a variety of communication tools (emails, technical project documentation).

  • Communicate and collaborate with customers to analyze information needs and functional requirements.

  • Be a proactive team participant.

  • Assist FCI management to administer current accounts. Network with customer management and employees to resolve any technical issues and to solicit support for Focused Consulting’s expertise and performance.

Minimum Requirements/Qualifications

  • Bachelor’s degree (minimum) in computer science or business administration related areas preferred (Equivalent work experience acceptable)

  • 5 years relevant work experience

  • Knowledge of system development lifecycle methodologies and validated systems

  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts

  • Strong troubleshooting skills

  • Ability to communicate technical concepts to technical and non-technical audiences

  • Demonstrate self-discipline and motivation in all aspects of job performance

  • Able to complete assignments with minimal direction

  • Must be able to work in a team environment, handle multiple tasks, and react quickly to problems and issues

  • Enhanced PC knowledge and skillsets utilizing Microsoft products

  • Analytical skills required, including an understanding of how to interpret customer business needs and translate them into requirements

  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts

Preferred Hiring Criteria

  • Skills or experience with business process and/or data analysis 

  • Basic understanding of relational databases and T-SQL (or related) 

  • Strong problem-solving skills 

  • Prior experience with document, learning, or process management systems a plus 

  • Crystal Reports and/or Business Intelligence development experience 

Non-Negotiable Hiring Criteria

  • Strong attention to detail

  • Strong oral and written communication skills

  • Travel tolerance of minimum 25% of total time

  • NOTE: Travel is currently suspended due to COVID-19 policies.

To apply, please submit your resume and send to the human resources team using the link below.