Client Profile

Core Specialty Insurance provides a diverse range of specialty insurance solutions for small to mid-sized businesses. With underwriting offices across the U.S., the company focuses on niche markets, local distribution, and superior underwriting expertise. Core Specialty offers traditional as well as innovative insurance solutions to meet the needs of its customers, MGAs, and brokers.

Business Challenge

Core Specialty Insurance aimed to modernize its entire insurance technology stack to enable rapid underwriting, intelligent claims automation, and advanced financial and operational analytics. The business required a fully integrated platform that could support scale, speed, and data-driven decision-making across underwriting, claims, finance, and distribution.

The Solution

Core Specialty Insurance engaged Focused Consulting as a strategic technology implementation partner to lead and execute this 4-year transformation. During this time, Focused Consulting provided expertise in strategy, program management, data engineering, and enterprise platform delivery. Our contributions included:

Strategic Planning & Program Management

• Aligned technology roadmap with Core Specialty’s insurance product and distribution expansion strategy.

• Provided Project Managers and Business Analysts to lead agile execution and ensure stakeholder alignment.

• Oversaw governance, communication, and execution to keep the delivery on track.

Data Engineering & Enterprise Platform Delivery

• Designed and built a next-generation cloud data environment, ensuring scalability and security.

• Deployed Data Engineers and Solution Architects to develop an integrated infrastructure supporting underwriting, claims, finance, and distribution.

Platform Implementation Highlights

• Genpact Claims & Submission Automation – Delivered intelligent intake and triage of submission and claims data, improving speed-to-decision and downstream process automation.

• Duck Creek Suite (Policy, Billing, Claims, Distribution) – Integrated and customized the Duck Creek platform to streamline insurance operations across multiple lines of business and states. This included custom APIs for seamless integration with MGAs and brokers.

• Microsoft Azure Synapse & Data Lake – Engineered a centralized, high-performance data ecosystem to consolidate underwriting, claims, and operational data—supporting real-time insights and advanced analytics.

• Microsoft Power BI with Copilot Integration – Enabled self-service and AI-assisted analytics for executives, underwriters, and claims managers. Real-time dashboards now support proactive risk management and portfolio optimization.

• Workday (Finance & HR) – Implemented a unified cloud platform for financial reporting, workforce planning, and compliance tracking.

Proven Results

Focused Consulting’s expertise in strategy execution, technology integration, and data analytics enabled Core Specialty Insurance to transform its business operations. The newly implemented platform:

• Accelerated Policy Underwriting – Reduced policy underwriting time to less than 10 minutes.

• Enhanced Analytics & Decision Support – Established an AI-ready data environment leveraging Microsoft Copilot for predictive analytics.

• Improved Operational Efficiency – Streamlined workflows and automated processes to optimize performance.

• Scalable & Agile Infrastructure – Built a flexible platform supporting future growth and acquisitions.